Shipping policy
SHIPPING POLICY
Preorders
Some products may be offered as preorders. If you place a preorder, your item will not ship immediately.
Estimated preorder fulfillment times will be communicated on the product page at the time of purchase. Please note that these timelines are estimates and may be subject to change due to manufacturing, supply chain, or other unforeseen delays.
Preorder timelines apply to fulfillment only and do not include international transit or customs delays.
By placing a preorder, you acknowledge and agree to these terms.
Processing Time
Once preorder inventory is available, orders will be processed within 3–5 business days.
Shipping & Delivery Estimates
After your order has shipped, estimated delivery times are:
- Standard Shipping: 5–12 business days
- Expedited Shipping: 3–8 business days
Delivery times are estimates only and are not guaranteed.
International delivery times vary by destination and may take longer due to customs processing.
Shipping Delays
We are not responsible for delays caused by carriers, weather, supply chain issues, or other factors outside our control.
International Shipping
We ship worldwide. Shipping rates are calculated at checkout based on your location and selected carrier.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, and taxes charged by your country upon delivery. These charges are not included in your order total and are the responsibility of the customer.
We do not control these charges and cannot estimate them. We recommend contacting your local customs office for more information before placing your order.
Refused Shipments
If an international order is refused due to unpaid customs fees, taxes, or import duties:
- Original shipping costs are non-refundable
- Return shipping fees (if incurred) will be deducted from any refund
- In some cases, the package may be abandoned or destroyed by the carrier, and no refund will be issued
Customs Delays
International shipments may be subject to delays due to customs processing. These delays are outside of our control and are not included in estimated delivery times.
Lost or Stolen Packages
The Fisher Magnetics LLC is not responsible for lost or stolen packages confirmed delivered by the carrier.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect or incomplete addresses.
Damaged in Transit
If your order arrives damaged, contact us within 48 hours at:
support@thefishermagnetics.com
We may require photos to process claims.
Contact
For any shipping-related questions:
support@thefishermagnetics.com